Business Coaching
Coaching that starts with what is actually limiting the business.
Strategic FIRM Business Coaching works with owners and managers who are running a real company and want it to run better.
Not a template. A diagnosis first.
Most coaching programs arrive with a curriculum and fit the business to it. This one runs the other way. The first job is to work out which fundamentals are genuinely holding the company back, because that is what determines the order of everything after it.
From there the work is practical and specific: what to change, in what order, who owns it, and how you will know whether it worked.
What We Work On
Six areas, in whatever order your business needs them.
No engagement covers all six at once. The point of the first conversation is deciding which two or three actually move the number.
People
Roles, accountability and the real cost of the wrong person in the wrong seat.
- Role clarity
- Hiring and onboarding
- Owner dependency
Numbers
Reading the business from its own figures rather than from instinct or memory.
- Margin by job or line
- Cash flow visibility
- A weekly number that matters
Processes
Turning what works into something repeatable by someone other than the owner.
- Documented workflow
- Scheduling and capacity
- Quality consistency
Customers
Where the work comes from, what it costs to win, and why it comes back.
- Offer and positioning
- Lead sources
- Retention and referral
Operations
The day to day, and how much of it still has to run through one person.
- Daily and weekly rhythm
- Delegation
- Vendor and supply
Profitability
Pricing, margin and the difference between being busy and being paid.
- Pricing review
- Cost structure
- Break-even and targets
Who It Is For
Owners and managers running a real operation.
- Owner-operated businesses with staff or crews
- Companies that grew faster than their systems
- Managers accountable for a number they do not control yet
- Businesses preparing to finance, expand or acquire
- Owners who want out of the day to day
- Businesses heading toward a sale or handover
If the business is still an idea rather than an operation, the Finance and Food Business pages are usually the better starting point.
How It Works
Four steps, in this order.
The sequence matters more than the tactics. Skipping straight to growth is how a fragile business gets more fragile.
01
Assess
We look at the business as it actually runs, not as it is described.
02
Prioritize
We name the two or three fundamentals that are genuinely limiting it.
03
Execute
We work the plan with the owner, in the order that changes the outcome.
04
Review
We check it against the numbers and adjust until the result holds.
See the full Business Coaching practice.
Strategic FIRM Business Coaching has its own site, with the full service structure and how to start.